In addition to a hacker getting into your system, data theft can occur if an employee's computer is stolen, or if an unauthorized person is able to access a computer in your office. It could even be a disgruntled employee who carries out data theft. Any business that collects and stores sensitive information from customers, including credit card information, contact information, credit information, social security numbers, medical information, etc. is at risk for data theft.
I have just learned that this can cost a boat load of money to remediate and even put you out of business. Here are a few tips to reduce your risks for cyber-attacks and data theft of sensitive customer information:
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Change the passwords you and your employees use to log into your technology systems on a regular basis
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Avoid emailing sensitive information, but if you do, use a secured email service
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Have employees lock their computer screens when they step away from their desks
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Avoid having unescorted/unsupervised visitors walking through your office
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Don't open strange email attachments or click unusual links in emails, especially from an unknown sender as they may be scams
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Have a written technology policy in place so that all of your employees understand the expectations and rules guiding how your business handles sensitive data
Loss of electronic data is not covered under most commercial theft policies because it is not a tangible asset, and most general liability policies also exclude coverage for your costs to notify customers of potential data theft, pay for the costs of investigating the loss or the costs of potential fines, penalties or lawsuits that result from a failure to protect the data. A cyber liability policy can provide your business with coverage that will help you cover several costs, including the expenses to inform your customers and regulatory authorities about the possible exposure of data.
To protect your small business from these exposures, consider a cyber-liability policy.
Rick Viall, a Trusted Choice® Independent Insurance Agent can help you identify the risks your business faces from data theft, help implement measures to mitigate loss and can help you identify a policy to cover those exposures.